Reprogram a delivery

ePacket QuestionsCategory: Q&A OF ePacketReprogram a delivery
Sacha Israel asked 2 years ago

you have just answered me for my delivery problem but you didn’t answer if it’a possible to reprogram a new delivery?? My order has been sent back.
How can I do ? My order number was WD91330
My tracking number with Epacket was  LX721850846CN
Sacha Israel 

1 Answers
epacket Staff answered 2 years ago

As an economic package service, the ePacket NOT possible for re-delivery. 
If the package fails to be delivered, it will be returned to the seller 
You can contact the seller resend it when the parcel returned.