Recently, German customers have reportedly lost their ePacket parcels.The delivery of epacket in Germany is done by Dpd.com. First, make sure your address is not a PO-BOX address. Dpd cannot deliver PO-BOX address packages. If you lost your parcel or your address is PO-BOX address, contact Dpd with following links:
https://www.dpd.com/de_en/home/siteutilities/contact_form
Note: Please change the ePacket tracking number to Dpd tracking number, refer to this article :